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About Us

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As a small family-owned and operated business, we specialize in providing high-end, expert service for all your appliance needs, from detailed diagnostics and reliable repairs to proactive preventative maintenance and cleaning. We understand the importance of your household appliances, and we're committed to delivering top-tier service that ensures they run smoothly and efficiently for years to come. From the moment you schedule your appointment, we guarantee excellent communication, top quality workmanship and repairs that last. Trust our family to take care of yours.

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With over 20 years' experience as a service technician and a graduate of SUNY Delhi, owner Matthew Volkland provides expert diagnostic and repair service for all your home appliances. We quickly identify the problem and perform a root cause analysis to provide reliable, long lasting solutions.

Licensed & Insured 

NYC Lic#  2124481-DCWP

Nassau County Lic# 203640

EPA Universal Certification

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Expert Diagnostic & Repair Service:

The Value of Our Expert Appliance Diagnostic Service: â€‹â€‹

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​The Repair vs. Replace Consultation:

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  • With the diagnostic information, the repair quote, year manufactured, average lifespan, MSRP, current value and price of new equivalent, we will provide you with a full breakdown to help you compare your options: empowering you to make the most fiscally sound decision for your household. 

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  • 50% Rule for Repairs

Core Test: If the total cost of the repair (parts + labor) exceeds 50% of the cost of a brand-new equivalent machine.

Life-Expectancy Test: If the appliance has reached 50% of its expected lifespan any major repair becomes a higher risk.

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We work on all major appliances such as washers, dryers, dishwashers, ovens, stoves, refrigerators and grills.​​​

Dryer Vent Cleaning

​Regular dryer vent cleaning is a crucial step in maintaining a safe and efficient home. By removing built up lint and debris, you significantly reduce the risk of fire and allow your dryer to operate more efficiently, leading to shorter drying times, lower energy costs, and a longer lifespan for your appliance. We use a 2 stage HEPA vacuum with professional Vent Vision brushes to remove clogs, clean and shine vent back to smooth surface creating the best airflow conditions.

 

While you should clean your lint trap after EVERY load, that only catches about 70% of the lint. The other 30% makes its way into the vent system building up over time. When there is a clog or restriction in the vent system it creates a "back pressure" causing hot-moist air and lint to enter into the interior cabinet of the dryer. This creates extremely dangerous conditions leading to costly repairs or replacement, carbon monoxide, and risk of fire.​ 

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National Fire Protection Association (NFPA) recommends a professional dryer vent inspection and cleaning at least once a year to prevent house fires and ensure your appliance operates safely .

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*To provide our professional guarantee, we only service vent systems that are secure, up to code and are not buried behind walls or ceilings for extended lengths without access.

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Preventative Maintenance & Cleaning

​This proactive approach helps to ensure that your appliances operate at peak efficiency, extending the lifespan and lowering energy costs. Our Maintenance & Cleaning Service uses professional tools to deep clean inside your appliance components to remove lint, hard water minerals, detergent biofilm, mold and mildew that leads to smells and costly component failures such as pumps, valves and motor drive components.

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​Dryer Interior Maintenance & Cleaning:

Over time, lint, hair and metal dust accumulate inside the dryer's interior cabinet causing dangerous conditions.​ 

We disassemble dryer's interior cabinet and use a 2 stage HEPA vacuum to remove all lint and metal dust in cabinet, gas burner assembly, heating element, motor, idler and rollers. We clean, inspect and polish the rollers, idler, motor drive and replace any worn consumable parts before they cause more costly repairs or appliance replacement.

 

​​Washer Machine Maintenance & Cleaning:

Nassau County tends to have "slightly hard" to "hard water". Calcium and magnesium are cumulative over time damaging seals, inlet valves, pumps, motor bearings and drive components. This lime scale also creates a porous surface for detergent biofilm, mold and mildew to grow resulting in smells and unsanitary conditions. Our water also has high levels of iron and manganese. These metals travel as microscopic "grit" getting past aging seals into bearings and valves eventually seizing components resulting in costly repairs and possible appliance replacement. We disassemble machine and use high pressure steamers, decalcifiers and brushes to deep clean inside your machine removing lime scale, detergent biofilm, mold and mildew. 

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Dishwasher Maintenance & Cleaning

Dishwashers need the same high pressure steamers, decalcifiers and brushes to deep clean inside your machine removing lime scale, detergent biofilm, mold and mildew. We target pumps, valves, detergent dispensers, seals, hinges and the drain line.

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Refrigerator Maintenance & Cleaning

Condenser Coils: Over time, condenser coils collect dust and hair, which acts like an insulator. The condenser coils are responsible for dissipating the heat removed from inside the refrigerator and freezer. The compressor has to work twice as hard to shed the heat. This leads to higher electricity bills and a significantly shorter lifespan for the refrigerator. Removing the refrigerator with our Air Sled so not to damage your floors, we clean the coils with our 2 stage HEPA vacuum with a coil attachment and professional coil brushes to safely clean the coils without damaging fragile components. 

Drain Lines: During defrost cycle, melted frost drips into a drain hole and down a drain line into the bottom pan left to evaporate. Drain lines will almost always get clogged with biofilm, food debris and eventually ice. Water then has nowhere to go, so ice then builds up and encapsulates the defrost heater causing burnout of the components in the defrost system and costly repairs and loss of food and excessive wear on the compressor and sealed system. Water will also leak inside the refrigerator or freezer causing it to leak out front doors and onto kitchen floors causing damage. We clean out drain lines with brushes and high pressure steam making sure your evaporator can defrost and drain properly.

Door Gaskets: The door gasket is the only thing keeping the warm, humid air out. Dirt, sugar and spills will cause seals to dry out and tear. Worn door hinge parts or a unlevel refrigerator will cause the door and gaskets to wear improperly. We inspect and steam clean the door gaskets  ensuring a clean supple seal maintains a vacuum-like grip ensuring a stable internal climate and ensuring your refrigerator isn't working too hard causing excessive wear on the compressor and sealed system.

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​​Gas Oven Maintenance & Cleaning

Stove Top: Grease and boiled-over liquids clog stove top gas orifice's restricting gas flow causing improper gas to oxygen rations which leads to incomplete combustion and carbon monoxide. We deep clean into all of the burner assembly components making sure they are not worn or clogged causing incomplete combustion.

Oven: Grease and food particles also build up below the oven bottom shield causing oven igniter and gas burner combustion issues. We disassemble the bottom oven shields to get deep into the oven burner assembly to clean all components for proper combustion.

Control Boards: Modern ovens have cooling fans that pull air rich with microscopic grease and steam directly over circuit boards. Over time, a film of grease builds up on the circuit boards causing short circuits and component failure. We clean the circuit boards using precision compressed air and electronic cleaners to remove this grease buildup. 

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Scheduling Your Appointment

​Call Us for Personalized Service

Matthew is always ready to help you book your appointment directly.

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When you call, we will quickly gather a few essential details:

  • Your Name 

  • Your Cell Phone Number

  • Your  Address

  • Basic Appliance Information (type of appliance and the issue it's having)

 

We will then  find an available appointment slot that best works for your schedule.​

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*If your call goes to voicemail please leave a message with the above information and we will call you right back. Matthew is the owner operator and answers the phone, performs all the diagnostics, repairs, and preventative maintenance services. 

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Pricing

 

We are committed to providing you with fair, transparent, and consistent pricing for all your appliance repair needs. To achieve this, we use the industry-standard resource: The United Appliance Servicers Association (UASA) Original Blue Book Major Appliance Job Rate Guide.​

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By using the UASA Original Blue Book, we ensure that our pricing is ethical, competitive and completely transparent. Our goal is to give you peace of mind and the confidence that you are paying a fair price for a professional, high-quality repair.​​​​​​​​

Rates

Diagnostic/Service Fee

$135.00

Refrigerator Diagnostic/Service Fee

$150.00

High End Appliance Diagnostic/Service Fee

$175.00

Additional Appliance Diagnostic Fee

$50.00

*Diagnostic fee goes into repair costs

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​Dryer Vent Repair & Cleaning Starting At

$175.00

Preventative Maintenance & Cleaning Starting At

$175.00 

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Preventative Maintenance & Cleaning Bundles:

Dryer Bundle

(Dryer Interior Cabinet & Dryer Vent)

$275.00 ($350.00 Value)

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Dryer & Washing Machine Bundle

(Dryer Interior Cabinet & Washing Machine)

$275.00 ($350.00 Value)

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 Laundry Bundle

(Dryer Interior Cabinet, Dryer Vent, Washing Machine)

$400.00 ($525.00 Value)

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Kitchen Bundle

(Dishwasher, Refrigerator & Gas Oven/Stove)

$400.00 ($525.00 Value)

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Full House Bundle

(5 Appliances + Dryer Vent)

$800.00 ($1,050.00 Value)

Warranty

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Our Commitment to Quality: The 1-Year Parts and Labor Warranty

 

When you choose us for your appliance repair, you're not just getting a quick fix—you're investing in a professional, lasting solution backed by one of the strongest guarantees in the industry.

We are confident in our diagnostics and the quality of the parts we use that we offer a full 1-year warranty on both parts and labor for the specific repair performed. Should the original issue return under normal proper usage, we will re-diagnose and you will not be charged a fee. â€‹â€‹â€‹

 Brands We Service

We specialize in the repair and maintenance of the most common and popular appliance brands found in homes today. We carry the necessary parts and expertise to get these essential appliances back to full working order quickly.

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Whirlpool

Maytag

Kitchen Aid

Amana

GE (General Electric)

Hotpoint

Speed Queen

Frigidare

Electrolux

Bosch

Beko

LG

Samsung

 

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Repairing premium and luxury appliances requires a different level of expertise, precision, and care. We are specially trained and equipped to handle the complex technology and specialized components found in these high-end brands, ensuring your significant investment is protected. We do not carry luxury brand parts on our service van. Luxury appliance parts are ordered from the manufacturer at diagnostic appointment.

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JennAir

Viking

Wolf

Sub-Zero

Miele

Thermador

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